Terms Of Service
Thanks for using ChordChord.com. Below you may find terms of service applicable to anyone accessing Website (chordchord.com) (hereinafter referred as "ChordChord", "Website" or "Service") These terms of service ("Agreement") cover your use and access to the Service, and mobile apps associated with the Service provided by ChordChord OÜ. Our Privacy Policy explains how we collect and use your information. By using our Service, you're agreeing to be bound by the terms of this Agreement. By using or accessing the Service, you agree to all the terms and conditions stated in this Agreement. If, at any time, you do not or cannot agree to the terms of this Agreement, you must stop accessing or using the Service.
Using ChordChord.com and Personal Information
Log in
To use the Service, you will be asked to log in with your Facebook, Google or Apple account (hereinafter referred to as “Account”). By logging in for ChordChord, you express your consent to provide us with accurate, complete and updated information for your Account. This information may be used for contacting you and for informing you of the latest updates and news related to ChordChord.
Personal Information
Please make sure that any personal information stored in your Account is safe from unauthorized use. Don’t provide third parties with information related to access to your Account, such as login and password. Should you notice or suspect any loss, theft or unauthorized use of your Account or password, please notify us immediately. You are responsible for any activity on your Account on ChordChord.com. Thus, we are not liable for any acts or omissions by you in relation to your Account.
ChordChord hereby reassures users that any personal information uploaded to the Account shall not be disclosed to third parties unless the disclosure is claimed by legal bodies as a result of law infringement.
Minors
Children under 13 years of age are not permitted to use ChordChord. Children from 13 to 18 years old are not permitted to use the Service unless they have received permission from a parent or legal guardian.
Privacy
ChordChord may require you to submit certain personal information that will be collected and used exclusively for the purposes of using our Service. By using this Service, you agree to the collection and use of personal information, including processing and storage of such information in other countries and transfer between them by ChordChord. Read Privacy Policy to find out more how we collect, store and use your personal information and what measures we take to protect your privacy.
Cancellation Policy
To avoid the next auto-renewal payment, we recommend disabling your Account at least 24 hours before the expiry of the current subscription period.
Web
You may cancel your Premium Subscription (purchased from web) by visiting Profile->Settings menu at any time.
Android
To cancel your Android subscription follow these instructions: support.google.com
iOS
To cancel your iOS subscription follow these instructions:https://support.apple.com/en-us/HT202039
Account Removal Policy
You may delete your Account by contacting our customer support experts at [email protected]. We will terminate the Account within five (5) working days.
Refund Policy on ChordChord.com
Our platform offers a free version with limited features and a paid subscription option for enhanced access to our services. Once a paid subscription is purchased, it is considered final and non-refundable. This includes any partially used subscription periods.
In the event of encountering any issues or concerns with your purchase, please reach out to our customer support team via [email protected] They will do their best to assist you and rectify the problem. Technical issues may not warrant a refund.
By opting for a paid subscription or utilizing any paid services on our platform, you acknowledge and accept this refund policy.
Please note, this policy applies to all subscription plans and paid services offered on ChordChord.com, including but not limited to monthly and annual subscriptions.
Contact
If you have any Service inquiries, concerns, questions or complaints, please contact us at [email protected]
Address: ChordChord OÜ, Sepapaja 6, Tallinn 15551, Estonia
The current Agreement last update was January 19, 2023.